We’d Love to Hear From You
Contact Chic Frontiers
Questions, corrections, collaborations, or feedback — we read every message and respond to all of them.
The best way to reach us
We aim to respond to all messages within 24–48 hours on business days. We read every email ourselves — there is no ticketing system or automated reply queue here.
What to Contact Us About
We welcome messages on the following topics. Please include as much context as you can — it helps us give you a useful reply faster.
Content Questions & Corrections
Found an error in one of our guides — a wrong spec, a product that’s been discontinued, or a recommendation you believe is outdated? We take accuracy seriously and genuinely want to know. Include the page URL and the specific detail you’re flagging.
Product or Purchase Help
If you’re deciding between two outdoor structures and can’t find the answer in our guides, send us your question. We can’t guarantee a personal consultation, but we do our best to point you in the right direction or recommend a specific article that may help.
Partnership & Sponsorship Inquiries
We are selective about commercial partnerships. We do not accept paid product placements or sponsored reviews that influence our editorial recommendations. If you represent a brand or manufacturer and believe a genuine editorial collaboration makes sense, introduce yourself and tell us about your product. We’ll review it against our editorial standards and respond honestly.
Guest Post Submissions
We occasionally publish guest contributions from outdoor living professionals — licensed contractors, landscape architects, and verified product specialists. Pitches must be original, must not have been published elsewhere, and must offer practical value to a homeowner planning an outdoor project. Send your pitch with a brief outline to our email address above.
General Feedback
Something on the site isn’t working? A page loaded incorrectly or you found a broken link? Let us know. We want the site to work perfectly for every visitor.
What We Don’t Handle by Email
We cannot provide professional installation advice, structural engineering guidance, or recommendations specific to local building codes. For those questions, please consult a licensed contractor in your area.
We are also not affiliated with any retailer or manufacturer, so we cannot assist with order status, returns, or warranty claims. Please contact the retailer or brand directly for those matters.
We look forward to hearing from you — hello@chicfrontiers.com